Redesign of the Mandarin Oriental Hotel Homepage:

Mandarin Oriental Hotel Gallery:

Mandarin Oriental Hotel Spa Page:

“Better than free” Reaction:

“Better than free” discussed 8 other devices (9 counting trust) that are better than getting something for free. This was a useful article for considering what the consumer wants and looks for in a product or company. There are factors that are more valuable than just simply getting something for free, such as personalization, authenticity, and patronage. The customer will be willing to pay for something if it is reliable, accessible, and convenient. In turn, as a company, it is beneficial to consider what is more important than getting something for free, because it means you are considering the wants and needs of the consumer.